NH2 Near Ring Road, Mehdiganj, Rajatalab, Varanasi 221311

Privacy Policy

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Privacy Policy

Privacy Policy

Effective Date: 14 October 2026

R.K. Solar Solutions respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, https://rksolarsolutions.com/, or submit an enquiry through our website.

1. Information We Collect

We may collect the following types of information when you use our website or contact us:

  • Personal Information: Name, phone number, email address, and other contact details you provide.
  • Enquiry Information: Details about your solar energy requirements, property, installation preferences, project location, and other information submitted through enquiry forms.
  • Technical Information: IP address, browser type, device information, pages visited, and other technical information that may be collected automatically through website logs or similar technologies.

We collect only the information reasonably necessary for the purposes described in this Privacy Policy.

2. How We Use Your Information

R.K. Solar Solutions may use your personal information for the following purposes:

  • To respond to your enquiries and requests for information.
  • To provide solar product details, quotations, estimates, and service-related information.
  • To contact you regarding solar installation, appointments, products, and services.
  • To provide customer support and follow up on submitted enquiries.
  • To improve our website, services, and customer experience.
  • To maintain business records, prevent misuse, and comply with applicable legal obligations.

3. Communication Consent

By submitting your details on our website, you are expected to receive emails, calls, WhatsApp messages.

When you submit your contact information through our website, R.K. Solar Solutions may contact you through phone calls, email, and WhatsApp regarding your enquiries, quotations, solar products, services, appointments, installation, and related updates.

We may use the contact details you provide to follow up on your requirements and share relevant information about our offerings. You may request to stop promotional communications at any time. Essential communications relating to an existing enquiry, service, or legal obligation may continue where permitted by law.

4. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve website functionality, understand visitor activity, remember preferences, and analyse website performance.

You may be able to manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website features or functionality.

5. Sharing of Information

R.K. Solar Solutions does not sell your personal information to third parties.

We may share your information with trusted service providers, business partners, or other relevant parties where necessary to respond to your enquiry, provide requested services, operate our website, or fulfil legitimate business requirements.

We may also disclose information when required by applicable law, a lawful request from a competent authority, or to protect our legal rights and prevent fraud or misuse.

Where information is shared with service providers, we will take reasonable steps to ensure that it is handled appropriately and protected against unauthorised use or disclosure.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or internet storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted through our website.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, respond to enquiries, provide services, maintain business records, and comply with applicable legal requirements.

When personal information is no longer required, we will take reasonable steps to delete it or securely dispose of it, subject to applicable legal and operational requirements.

8. Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also request information about how your data is being used or withdraw consent where processing is based on consent.

To exercise your rights or request the cessation of promotional communications, please contact R.K. Solar Solutions through the contact details provided on our website.

We may need to verify your identity before processing certain requests. Some information may need to be retained where required by law or necessary to fulfil an existing obligation.

9. Third-Party Links

Our website may contain links to third-party websites or services. These websites operate independently and may have their own privacy policies and practices.

R.K. Solar Solutions is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website and services are intended for individuals seeking information about solar products and services. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information through our website without the required authorisation, please contact us so that we can review the matter and take appropriate action.

11. Changes to This Privacy Policy

R.K. Solar Solutions may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, or applicable legal requirements.

Any updates will be published on this page along with the revised effective date. We encourage visitors to review this page periodically.

12. Governing Law

This Privacy Policy shall be interpreted in accordance with the applicable laws of India, including relevant data protection and privacy laws in force from time to time.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or the handling of your personal information, please contact R.K. Solar Solutions through the contact details available on our website.

Website: https://rksolarsolutions.com/

Terms & Conditions: https://rksolarsolutions.com/terms-and-conditions


By using our website or submitting your information through our forms, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used as described above.